ZEVORA Shipping Policy

Last updated: November 6, 2026

Thank you for shopping at ZEVORA. We are committed to processing and delivering your orders as efficiently as possible.

This Shipping Policy explains our order processing, shipping methods, delivery estimates, and shipping-related procedures.

1. Order Processing Time

Orders are processed during business days, Monday through Friday, excluding public holidays.

Our planned order processing time is 1–3 business days after payment confirmation.

Processing times may vary during holidays, promotional events, or periods of unusually high order volume.

Please note that processing time is separate from shipping and transit time.

Important: The processing estimate above must reflect your actual warehouse operations before publication.

2. Shipping Destinations

ZEVORA ships to the countries and regions currently enabled at checkout.

Available shipping destinations, shipping methods, and applicable charges will be displayed during checkout.

If your location is not available at checkout, please contact our customer support team.

3. Shipping Rates

Shipping charges are calculated and displayed during checkout based on the destination, shipping method, and applicable order details.

Any available free-shipping promotions will be subject to their stated conditions.

Customers are responsible for reviewing shipping charges before completing their purchases.

4. Estimated Delivery Times

Delivery times depend on:

• Your shipping destination.
• The selected shipping method.
• Carrier operations.
• Customs clearance, where applicable.
• Weather conditions and other unexpected circumstances.

Estimated delivery dates will be communicated at checkout or through available order-tracking information.

Insert your actual transit estimates here before publishing:

• Domestic US delivery: [Insert realistic estimated transit time].
• International delivery: [Insert realistic estimated transit time, if offered].

Delivery estimates are not guaranteed unless expressly stated as guaranteed.

5. Order Tracking

When tracking information becomes available, we may send a shipping confirmation email containing your tracking details.

Please allow time for the carrier to update tracking information after receiving the shipment.

If your tracking information has not updated for an extended period, contact us for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses and contact information when placing an order.

If you notice an error, contact us immediately.

We will make reasonable efforts to correct shipping information before an order is dispatched, but changes may not be possible after shipment.

ZEVORA is not responsible for delays or failed delivery caused by incorrect information provided by the customer, except where applicable law requires otherwise.

7. Delayed or Lost Shipments

If your order is delayed or appears to be lost, please contact our support team.

We will work with the relevant shipping carrier to investigate the issue.

If we cannot ship within the promised period, or within the legally applicable period when no shipment time was promised, we will provide the required delay notice and applicable cancellation and refund options.

8. Damaged Packages

If your package arrives visibly damaged, please photograph the packaging and products.

Contact us with:

• Your order number.
• Photographs of the damage.
• A description of the issue.

We will review the matter and help arrange an appropriate resolution.

9. International Shipping and Customs

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination.

Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping fee.

Customers are responsible for applicable import charges where legally permitted.

International shipments may also experience additional customs-related delays.

10. Warehouse Information

Our warehouse address is:

1520 Rosemont Street
Mesquite, TX 75149
United States

This is our warehouse location and should not be treated as a customer returns address unless return authorization and confirmation are provided.

11. Contact Us

For shipping questions, delivery updates, or assistance with an order:

ZEVORA
Email: tbaccessoire8@gmail.com
Phone: +1 631-488-3363

We appreciate your business and thank you for choosing ZEVORA.